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Cooperation with Airlines
INNA TOUR — General Sales Agent and Strategic Partner for Airlines in Russia and the CIS
INNA TOUR has extensive experience working with leading Russian and international airlines, including serving as a General Sales Agent (GSA).
We offer airlines comprehensive solutions for entering the Russian market, developing route networks, organizing sales, improving commercial efficiency, and supporting operational activities.
Our expertise covers the entire spectrum of airline operations in the market — from analyzing the commercial potential of routes and developing distribution channels to organizing ground handling, enhancing digital services, and providing passenger support.
Key Areas of Cooperation
1. Commercial Representation and Sales Development
2. Digital Technologies and E-Commerce
3. Airline Operational Support
4. Passenger Services and Customer Support
Our Experience
Over 34 years of operation, INNA TOUR has gained extensive experience working with Russian and international airlines, receiving numerous professional industry awards.
Aeroflot — Russian Airlines
For nine consecutive years, from 1995 to 2003, INNA TOUR held a leading position among the national carrier’s sales agents, ranking as its No. 1 agent by sales volume.
RusLine
As part of its cooperation with RusLine, INNA TOUR contributed not only to sales development but also to the creation and enhancement of digital customer services, development of the airline’s website, improvement of its user interface, and optimization of the customer journey.
AlMasria Universal Airlines
Today, INNA TOUR serves as the General Sales Agent (GSA) of the Egyptian airline AlMasria Universal Airlines in Russia and the CIS countries.
Over four years of active cooperation, with INNA TOUR’s involvement, the airline’s flight program in the Russian market has expanded significantly, with its route network covering 18 Russian cities and flight frequency reaching 65 flights per week.
INNA TOUR provides commercial representation, cooperation with key participants in the tourism industry, route network development, and ongoing support for the airline’s flight programs.
Why INNA TOUR
Let’s Cooperate
INNA TOUR welcomes cooperation with airlines interested in entering the Russian and CIS markets, developing existing routes, increasing sales, and improving business efficiency.
We are ready to offer comprehensive commercial, technological, and operational solutions tailored to the specific needs of each airline.
Contact Us
Email: avia@inna.ru
Phone: +7 (495) 742-17-17
INNA TOUR — General Sales Agent and Strategic Partner for Airlines in Russia and the CIS
INNA TOUR has extensive experience working with leading Russian and international airlines, including serving as a General Sales Agent (GSA).
We offer airlines comprehensive solutions for entering the Russian market, developing route networks, organizing sales, improving commercial efficiency, and supporting operational activities.
Our expertise covers the entire spectrum of airline operations in the market — from analyzing the commercial potential of routes and developing distribution channels to organizing ground handling, enhancing digital services, and providing passenger support.
Key Areas of Cooperation
1. Commercial Representation and Sales Development
- Analysis of the air transportation market and the commercial potential of route networks.
- Development and expansion of sales channels through tour operators, travel agency networks, consolidators, and Online Travel Agencies (OTAs).
- Organization of charter and block-charter programs.
- Development of commercial strategies and airline promotion in the market.
2. Digital Technologies and E-Commerce
- Development and maintenance of airlines’ official websites.
- Improvement of user interfaces (UI/UX) and the customer journey.
- Integration with search, booking, and distribution systems.
- Management of airline e-commerce operations.
- Automation of ticket sales and ancillary services.
- Development of digital communication channels with passengers.
3. Airline Operational Support
- Assistance in obtaining approvals and permits from aviation authorities in Russia and CIS countries for scheduled and charter flights.
- Assistance with airport slot coordination.
- Organization of ground handling services at airports across Russia and the CIS.
- Optimization of cooperation terms with airports and ground handling providers.
- Organization of crew accommodation and support services.
- Assistance with aircraft insurance arrangements.
4. Passenger Services and Customer Support
- Organization of a 24/7 contact center.
- Passenger information services.
- Customer support in cases of schedule changes and flight disruptions.
- Development of service standards and improvement of customer experience.
Our Experience
Over 34 years of operation, INNA TOUR has gained extensive experience working with Russian and international airlines, receiving numerous professional industry awards.
Aeroflot — Russian Airlines
For nine consecutive years, from 1995 to 2003, INNA TOUR held a leading position among the national carrier’s sales agents, ranking as its No. 1 agent by sales volume.
RusLine
As part of its cooperation with RusLine, INNA TOUR contributed not only to sales development but also to the creation and enhancement of digital customer services, development of the airline’s website, improvement of its user interface, and optimization of the customer journey.
AlMasria Universal Airlines
Today, INNA TOUR serves as the General Sales Agent (GSA) of the Egyptian airline AlMasria Universal Airlines in Russia and the CIS countries.
Over four years of active cooperation, with INNA TOUR’s involvement, the airline’s flight program in the Russian market has expanded significantly, with its route network covering 18 Russian cities and flight frequency reaching 65 flights per week.
INNA TOUR provides commercial representation, cooperation with key participants in the tourism industry, route network development, and ongoing support for the airline’s flight programs.
Why INNA TOUR
- 34 years of experience in the Russian tourism and aviation markets.
- Comprehensive expertise — from commercial strategy to operational support.
- Established partnerships with tour operators, travel agency networks, airports, and aviation service providers.
- In-house technological expertise in e-commerce, sales automation, and digital customer services.
- Proven experience as a General Sales Agent for Russian and international airlines.
Let’s Cooperate
INNA TOUR welcomes cooperation with airlines interested in entering the Russian and CIS markets, developing existing routes, increasing sales, and improving business efficiency.
We are ready to offer comprehensive commercial, technological, and operational solutions tailored to the specific needs of each airline.
Contact Us
Email: avia@inna.ru
Phone: +7 (495) 742-17-17